Pharmaceutical Market Europe • December 2021 • 22-27

PMEA AWARDS 2021

PMEA 2021: A Celebration of Excellence in Patient Engagement 

After hosting a virtual ceremony in 2020, this year’s awards returned to the Royal Lancaster London hotel

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The 21st annual PMEAs returned to host attendees gathering in-person for a live awards show to recognise the achievement in pharmaceutical marketing excellence.

The annual PMEAs, now in its 21st year, saw a high number of entries with a variety of companies vying for each of the 12 awards. This year’s PMEAs welcomed an excellent turnout and the excitement from the participants was palpable following the COVID-19 restrictions experienced last year.

The awards this year welcomed back NHS GP and media medic Dr Zoe Williams as its host. In her opening speech, Dr Williams encouraged guests to take a moment to reflect on the 18 months that had passed with regards to both their work and their personal lives.

She acknowledged the losses faced by many during the COVID-19 pandemic, drawing on her own experience as a GP but also as a volunteer at London’s Nightingale Hospital during the first wave. In her reflection, Dr Williams recognised the importance of events like PMEA in celebrating achievements in scientific excellence after so much uncertainty.
Each year, the categories for PMEA are carefully reviewed in order to meaningfully reflect and demonstrate the continual changes happening within the pharmaceutical and medical fields.
This year there were 12 categories and a high number of entries, with many companies hoping to take home an award. Among them was a special category for 2021, the award for Response to the COVID-19 Pandemic Crisis.
The winner of this award was the National Clinical Homecare Association (NCHA) and the National Homecare Medicines Committee (NHMC) with support from their sponsor Mednet Group.

Their entry ‘On the Front Line – Behind Extraordinary Achievement You’ll Always Discover Extraordinary Collaboration’ underscored the importance of improving homecare medicine services for patients and was a testament to the achievements that are possible through teamwork.

The judges presiding over this category congratulated the NCHA and NHMC on their entry, commenting “it was highly collaborative, innovative and very quick off the mark. The feedback from the NHS was impressive and the execution was outstanding”.

AstraZeneca, MHP Communications and GCI also reaped the rewards of a successful partnership when their campaign titled ‘New Normal Same Cancer’ won the award for Excellence in Collaboration and Partnerships.
It was celebrations all round for Novartis UK, winning not one but two awards for Excellence in Patient Education and Support and Excellence in Engagement through Digital Channels. The company took to Twitter to share its success online.

Novartis also took the opportunity to celebrate Takeda UK’s win as PMEA Company of the Year, while the judging panel added that Takeda UK was “authentic and honest about the challenges they faced and it was clear that their customers and their people were at the core of many of their decisions. It was refreshing to listen to how they managed the challenges of remote working and the significant changes in the NHS”.
All eyes were on which company would be named as PMEA Support Agency of the Year. Entrants include any healthcare agency, group or consultancy working in UK, European or global healthcare environments that contribute a support service to clients of pharmaceutical companies.

The sponsor for the 2021 category this year was Makara Health, who won this category in 2020. Competing for this award were earthware, GCI Health, MHP Communications, Purple Agency, and Attigo.
Ultimately, the award could only go to one winner and after much deliberation, Attigo was awarded the trophy for Support Agency of the Year.

The award for Excellence in Capability Development sponsored by Havas Life Medicom was awarded to Allergan Aesthetics (an AbbVie company) for its entry ‘The World of Knowledge Race’. This win saw a shared success between Allergan Aesthetic’s campaign supporters Makara Health and Actando.

‘The World of Knowledge Race’ was a game created by the team at Allergan Aesthetics, Makara Health and Actando as an innovative means of providing interactive online training and support to employees during lockdown. The game reinforced the importance of collaboration and healthy competition with the judging panel remarking that it was “innovative and showed a fresh approach to learning”.

An evening of celebrations followed with dancing and networking continuing into the early hours of the morning, marking the end of another very successful PMEA show.

Excellence in Patient Education and Support 

sponsored by PA Consulting

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WINNER:
Fighting Failure: Reprioritising Heart Failure Care in the UK
by Novartis Pharmaceuticals UK
with support from Aurora Healthcare Communications,
The Clarion Portfolio and Salt

FINALISTS:
Break Over-Reliance
by AstraZeneca
with support from Real Chemistry

Talking PF, Mini Talks and Live Q&As About Lungs, Life and Keeping Strong
by Boehringer Ingelheim and Action for Pulmonary Fibrosis
with support from 11 London (supported by AVT)

LiverSync
by Norgine
with support from earthware

Live Life with ITP
by Novartis UK
with support from Havas Life Medicom

Excellence in Healthcare Professional Education and Support Programmes

sponsored by earthware

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WINNER:
ACTIVATE – Developing the Skills of Future Leaders in Inflammatory Bowel Disease to Improve Patient Care
by Takeda UK
with support from Inspire Change

HIGHLY COMMENDED:
IBD Empower: an Innovative Approach to Specialist Nurse Education
by Takeda UK
with support from Immaculate, FCB Health London and Flipside

FINALISTS:
Creating a Movement in Dermatology: CLEAR HORIZONS UK
by AbbVie
with support from Lucid Group

Optimising Care in Severe Asthma
by AstraZeneca
with support from Patient Connect

Very Brief Advice for Tobacco Dependency
by Pfizer
with support from EPG Health

Excellence in Collaboration and Partnerships

sponsored by Purple Agency

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WINNER:
New Normal, Same Cancer
by AstraZeneca
with support from MHP Communications and GCI

HIGHLY COMMENDED:
Embracing Carers Initiative Merck KGaA Entry in Partnership with Nine Leading Carer Organisations
by Merck KGaA, Darmstadt, Germany
with support from Ketchum

FINALISTS:
Supporting Head and Neck Cancer Patients Return to Work Following Treatment
by Bristol Myers Squibb
with support from Aurora Healthcare Communications

Project Twenty21
by Drug Science

Award for Patient-Centricity

sponsored by Real Chemistry

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WINNER:
Mental Health Empowerment
By Attigo, supported by Johnson and Johnson, The Department for International Development and Yale University

FINALISTS:
A Life in a Day – Building Empathy to Support Patient-Centric Goals
by The Method
with support from AstraZeneca

Excellence in Engagement Through Digital Channels

sponsored by Zenopa

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WINNER:
SMA: A Race Against Time
by Novartis Gene Therapies
with support from Havas Life Medicom

HIGHLY COMMENDED:
Break Over-Reliance
by AstraZeneca
with support from Real Chemistry

FINALISTS:
‘Up for the Challenge’
by Galapagos/Gilead
with support from Purple Agency

The Heart Failure Data Map: Demonstrating the Need for Action
by Novartis
with support from M&F Health

Myeloproliferative Neoplasms Virtual Speaker Training Program 2021
by Novartis
with support from Langland

Excellence in New Product Introductions

sponsored by Uptake Strategies

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WINNER:
Jazz Pharmaceuticals’ EU Launch of Sunosi (solriamfetol)
by Jazz Pharmaceuticals
with support from GCI Health, Ashley Medical Communications, Salt and HRW

HIGHLY COMMENDED:
Octasa 1g Suppositories: Developed to Improve Patient Acceptance
by Tillotts Pharma UK

FINALISTS:
ZOLGENSMA UK Media Launch
by Novartis Gene Therapies
with support from Havas Life Medicom

Excellence in Managing Established Products

sponsored by Ashfield Excellence Academy

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WINNER:
Brands for Life
by Boehringer Ingelheim
with support from CTL Communications

FINALISTS:
GIOTRIF: The ‘Blue Lady’ Campaign
by Boehringer Ingelheim
with support from Havas Life Medicom

Excellence in Capability Development

sponsored by Havas Life Medicom

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WINNER:
World of Knowledge Race
by Allergan Aesthetics, an AbbVie company
with support from Makara Health and Actando

FINALISTS:
A Sporting Games Initiative to Boost Learner Engagement
by AstraZeneca
with support from Ashfield Excellence Academy

Gecko – A Voyage of Discovery for Digital Learners
by Galápagos
with support from Makara Health

Boosting Ipsen’s Asia-Pacific Marketing Team’s Capabilities
by Ipsen
with support from Uptake Strategies Ltd

Resetting Customer Relationships
by Novartis UK
with support from Rubica

Excellence in Innovation

sponsored by Avalon Health Care Group

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WINNER:
AccessLOOP
by AccessLOOP
with support from earthware

Response to the COVID-19 Pandemic Crisis

sponsored by Mednet Group

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WINNER:
On the Front Line – Behind Extraordinary Achievement You’ll Always Discover Extraordinary Collaboration
by National Clinical Homecare Association (NCHA) and the National Homecare Medicines Committee (NHMC)

FINALISTS:
New Normal, Same Cancer
by AstraZeneca
with support from GCI Health and Engine MHP

NRAS Patient Chatbot
by National Rheumatoid Arthritis Society (NRAS)
with support from earthware

PMEA Support Agency of the Year

sponsored by Makara Health Communications

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WINNER:
Attigo CIC

FINALISTS:
earthware

GCI Health

MHP Communications

Purple Agency

PMEA Company of the Year

sponsored by Lucid Group

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WINNER:
Takeda UK

FINALISTS:
AstraZeneca

Novartis