Pharmaceutical Market Europe • December 2025 • 20
THOUGHT LEADER
By Whitney Morley and Jo Crouch
In today’s biopharmaceutical landscape, the world is louder, faster and more fragmented than ever. Audiences are oversaturated, overwhelmed and operating at the edge of attention. With thousands of messages reaching them each day, communications disappear into digital fatigue. Meanwhile, launch teams face shrinking budgets, accelerated timelines, fierce competition and shifting political landscapes. The path from breakthrough science to real-world impact has never been more challenging.
Yet this is also a moment of possibility. In a crowded world, the brands that win are those bold enough to create meaning, not noise, building connection rather than campaigns. The question is not only how to stand out, but how to become unforgettable. Doing so demands a new approach to launch.
At Avalere Health, we have identified six crucial elements of a successful launch, driven by insight, integrated working, creative bravery and the confidence to build relationships that last. Each element is powered by a combination of AI and human intelligence to accelerate brands, reaching and resonating with every person.
A successful launch begins with understanding the challenges, barriers and opportunities ahead. When teams learn the market and patient realities, they create a direction everyone can unite behind. Shared ambition becomes momentum.
However, ambition must be grounded in meaningful engagement rather than short-term tactics. Brands that build human-centred relationships from the start are the ones that last. This calls for integrated teams from the outset, with marketing, medical, advisory and strategy working as one. Shared insight turns complexity into clarity, and clarity into action.
To move people, we must understand what captures their attention. Launches falter when teams only view fragments of the landscape. Healthcare is interconnected, and the strongest brands make sense of the tensions that shape behaviour and decisions.
This means taking a connected view of the landscape, understanding three cornerstones of the healthcare experience: science, systems and society. At Avalere Health, we call this approach SenseMaking. It allows us to uncover opportunities others miss. The richest insights appear in the friction between these dimensions, where unmet needs and human truths become visible. This is where memorable storytelling begins.
A launch succeeds when teams remain connected, not simply when they start aligned. Impact relies on integrated working across the life cycle. Strong external relationships are built on strong internal ones. When marketing, medical, policy, access, advocacy and brand leadership collaborate consistently, every customer interaction becomes more thoughtful and relevant.
Sustained integration creates efficiency through shared intelligence, effectiveness through unified decision-making and impact through a consistent, patient-centred lens. When the internal ecosystem works as one, it strengthens every external engagement.
Owning space in the market requires dissolving the boundary between strategy and creative. When they operate as a single force, brands do not simply express relevance; they create it. Relevance grows as audiences move from interest to belief to advocacy through experiences that build trust.
Launch experiences grounded in insight allow brands to rise above noise and generate lasting value. A launch then becomes more than a moment: it becomes an ecosystem of purpose and connection.
Even the strongest launch strategy fails if it cannot scale. Impact comes when a strategy can live and succeed in every market. That begins with involving local affiliates early. Local teams understand cultural nuance, clinical reality and the language that resonates. They know what will land and what needs adapting. Giving them an early voice builds ownership and ensures the launch feels shared rather than imposed.
Earning lasting relevance means meeting audiences with the right message at the right moment. Producing enough tailored content within regulatory limits is challenging. Modular ecosystems address this by creating pre-approved content blocks that can be assembled into adaptable, channel-ready experiences.
At Avalere Health we use platforms, such as our Sense/Map tool, to create modular artefacts powered by evolving insights. AI does not replace human judgement; it accelerates it, enabling deeper insight and sharper relevance. When human expertise works with intelligent technology, brands can become genuinely unforgettable.
In a crowded world, the brands that win are the ones that dare to do things differently, building evolving relationships with their audiences from day one.
By conquering these six elements, marketers can create a launch that is impossible to ignore – crafting ownership, belief and relevance that feels unmistakably personal, through experiences that feel shared, not imposed.
At its core, this means starting with deep insight, clarity and connectivity to understand not only the factors influencing audiences, but the tensions that between them to reveal untapped opportunities to make real impact. In doing so, marketers can move beyond the safe and predictable to launch brands that truly reach every patient possible.
Whitney Morley is Managing Director and Jo Crouch is Head of Brand Strategy, both Global Marketing at Avalere Health